Jonathan Moss.

I work where infrastructure, identity, data, automation, and platform teams overlap. That is where enterprise systems usually get messy: ownership is split, changes happen in too many places, and the source of truth is unclear.

For twelve years I've been embedded inside those environments across banking, healthcare, government, industrial, retail, and technology teams. The tools change. The useful pattern is the same: understand the live system, turn the important parts into reviewable code and runbooks, and leave the team with something they can keep operating after I roll off.